Xu Wang

Canadian government healthcare generally does not cover the cost of therapy, but your workplace or extended benefits might. Please note the title of the provider when checking the fine print for coverage options.

Sessions canceled or rescheduled at least 24 hours ahead of the scheduled time will be fully refunded. Sessions cancelled or rescheduled within 24 hours of the scheduled time will be refunded at 50% of the paid rate.

Before your session, make sure you read the ‘what to expect’ section as well as the ‘therapeutic styles’. Ensure you book a complementary intake call and ask your therapist whether they have specific training and experience with the concerns you are facing. If you feel that personal details such as your race, gender, sexuality etc have significantly impacted your life, it may be helpful to ask your therapist about their experience in these areas. Remember that your therapist’s job isn’t to ‘solve your problems’. However, you should leave each session feeling seen and heard, never belittled or uncomfortable. It can take some time to find a therapist you ‘vibe’ with. If you feel your therapist may not be a match, it’s perfectly normal and acceptable to engage a different therapist until you feel that connection. In fact, it’s common to speak to different therapists in different stages of life, and for different problems.

We only store information that is necessary to facilitate bookings. This data cannot be linked back to you. For more information, please see our privacy policy.