This Privacy Policy explains how we collect, use, and disclose personal information from users of our therapy platform, Foundations of Care, in compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Health Insurance Portability and Accountability Act (HIPAA) in the United States. By using our platform, you consent to the terms of this Privacy Policy. 1. Information We Collect We may collect the following types of personal information from users of our platform: - Personal information: We may collect personal information from users when they register for an account or use our platform. This may include information such as name, email address, and other contact information. - Health information: We may collect health information from users, such as information about their mental health and medical history, as part of their therapy sessions on our platform. - Usage information: We may collect information about how users use our platform, including the pages they visit, the features they use, and the length of time they spend on the platform. - Device information: We may collect information about the device used to access our platform, including device type, operating system, and browser type. 2. How We Use Collected Information We may use the personal information we collect from users for the following purposes: - To provide and maintain the platform and its features. - To improve the platform and its features based on user feedback and usage data. - To send users important information about their account, such as account verification and password reset emails. - To send users promotional and marketing information, if they have opted-in to receive such communications. 3. Information Sharing and Disclosure We will not share or disclose any personal information we collect from users with any third parties, except as required by law or as necessary to provide our service. Any sharing of personal information will only be done with the express consent of the user, or if required by law. 4. Data Retention We will retain personal information we collect from users for as long as it is needed to provide our service or as required by law. If you wish to cancel your account or request that we no longer use your personal information, please contact us at info.foundations.care 5. Security We take reasonable measures to protect the personal information we collect from users from unauthorized access, use, alteration, or destruction. We implement industry standard security measures, including encryption and password protection, to ensure that personal information is secure. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee the absolute security of user information. 6. Children's Privacy Our platform is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete that information. 7. Changes to Our Privacy Policy We reserve the right to update this Privacy Policy at any time. We will notify users of any changes by posting the updated Privacy Policy on our platform. Your continued use of the platform after any changes have been made constitutes acceptance of those changes. Contact Us If you have any questions or concerns about this Privacy Policy or our collection and use of personal information, please contact us at [email protected].